Npower was established in 2002 as the consumer division of Innogy, following a takeover from RWE, a German energy company. And its history is intertwined with several other big energy suppliers.
Innogy itself was formed back in 2000 when National Power split into two separate companies - Innogy in the UK and International Power for operations across the rest of the world.
At the time, National Power had been in existence for a decade, after the Central Electricity Generating Board was split into four companies - PowerGen, National Power, National Grid, and Nuclear Electric, which would eventually become EDF Energy in the UK.
If that wasn't complicated enough, Npower was due to merge its domestic and business energy operations with SSE in 2017, but the merger fell through with both companies blaming the newly-introduced energy price caps and testing market conditions (this was just before many smaller energy suppliers started going bust).
Npower's future was finally decided when it was taken over by E.ON. This means the NPower brand is no more and the big six will ultimately become the 'big five' (unless one or more of the larger independents step in to fill the void).
Below are the contact details for nPower. Please be advised that nPower is now part of E.on and as such the contact details or for E.on Next.
Phone: 0808 501 5200
Website: Contact Page
Email: hi@eonnext.com
Although Npower has been around since 2002, when it was established as the consumer division of Innogy, it is now part of E.ON after the German energy giant bought it out in 2019.
If you switched to Npower because you wanted the security a big energy supplier brings, you were probably surprised when the company was bought out by E.ON - this means you became a customer of the German energy giant.
If you're not happy being an E.ON customer, you may be able to find a more suitable supplier by running an energy price comparison with The Energy Shop. We'll instantly compare deals from across the market to find the best energy deals in your area. And we can have you switched within 21 days.
Any electricity we use is generated from a combination of different fuels such as nuclear, coal and renewable sources (wind, water and the sun). The different amounts of each fuel contributed makes up a supplier's fuel mix.
Here is the Npower gas and electricity fuel mix as of April 1, 2019, to March 31, 2020:
| Electricity supplied by nPower % of total | Average for GB (for comparison) % of total | |
|---|---|---|
| Coal | 4.8% | 3.9% |
| Natural Gas | 54.4% | 39.4% |
| Nuclear | 6.2% | 16.6% |
| Renewable | 30.7% | 37.9% |
| Other | 3.9% | 2.2% |
| Total | 100% | 100% |
It's easy to switch to a new energy supplier with The Energy Shop - we compare deals from right across the energy market to find a supplier and a tariff that suits your needs and budget.
To start your energy price comparison, just pop your postcode in the box at the top of the page.
We'll then take a few more details about your current energy deal and how much energy you use, before showing you an extensive list of the best energy deals currently available in your area.
It helps to have a copy of your latest energy bill to hand, so you can give us accurate usage or spend figures, but don't worry if you're unsure about how much energy you use, we can quote you based on the size of the house you live in.
If you only want to see renewable energy deals, check the 'Environmental - Green certified' box in the 'Refine results' section.
Then choose the deal you like best, and we'll take care of the rest of the switch - you'll be with your new supplier within 21 days, and there'll be no disruption to your supply.
The Energy Shop is a free, independent and impartial energy price comparison service. We can help you compare and switch energy suppliers to help you save money. Our service is accredited by the Ofgem Confidence Code.
