What our customers say...

Below are customer comments that have made our day. And when you are dealing with energy suppliers like we do a little smile goes a long way for us.

"A very easy to use website which offered an excellent range of energy companies with great savings.
Thank you."
Liz Holgate, Newcastle Upon Tyne
Customer Score 10/10

"I thought your site is very clean looking and very helpful. its sorts the categories out nicely, as you said its easy to naivete though, its clear and simple cheaper from expensive. keep up the good work"
Gina Delve
User Score 10/10

"Easy to use this site. Presents the enquirer with information in comfortable language. I like the site and will use it again."

"nice and easy to compare and find the best suitable tariff"
User Score 10/10

"Finally! a comparison site that tells it how it is! Well done...... Will be recommending this site."
User Score 10/10

"To me ... it appears to be the most organised site amongst a glut of comparison sites. There's little to criticise, if anything."
John March
User Score 9/10

"Easy to use fab"
User Score 10/10

"Your information layout and the graph are great, so easy to see the relative costs and the breakdown of component tariffs for the various suppliers.
User Score 10/10

"Easy to follow and surprising how much can be saved with little effort."
S Sarjantson
User Score 10/10

"clearly presented, display very good, easy to use."
SD Hutchins
User Score 10/10

"I'm a big fan of your website. Stand out winner in my opinion against other UK energy comparison websites."
Mike Moran, Australia

"Very efficient service! was quick and easy!"
Kieran Wilko
Customer Score 10/10

"Hello. We have just used your excellent service to transfer our dual-fuel supply from British Gas to Scottish power.
Many thanks"
Terry Hughes

"The press is currently running a government advertisement which says it is easy to switch. Your website is exactly that"
User Score 9/10

"I found this website very easy to use and the information provided was very useful."
Richard Woods, Newport-on-Tay
Customer Score 10/10

"I really like your excellent webpage design and display.
You seem to be the only comparison site which presents the results in an honest, direct comparison of tariffs. The others fraudulently display them in "weighted" form (making the assumption that one will allow oneself to be switched to Standard Variable tariff when one's current fix expires) in order to delude the unwary (most people) into believing that they will make greater savings by switching immediately."
Douglas Bell
User Score 10/10

"Congratulations on being the only comparison site I have found so far to tell me the true like for like savings/price. You have renewed my faith in honesty being the best practice.
Thank you!"
Keith Robinson

"We were so impressed by your website that we passed it on to our new energy saving project "Big Energy Saving Network" so they can use it as their primary energy comparison website."
Simeon Tubi Getting On With Money Project

"Hi I have just had a chat to one of customer service guys a short while ago, he took me though the web site which identified the best option for me. I have to say that I was very impressed with his friendly and professional approach. I would have no problems with recommending the energy shop to anyone. Thanks for your help and support.
Best Regards"
Iain Stenhouse

"thanks for your great customer service. If only all customer service was as good as yours!""
Anders Saxon

"Thanks for the great service"
Chris Zanetti, Hessle

"First class site! Very clear - and answers that I checked were correct!"
User Score 10/10

"Thank you very much for an excellent service."
Peter van Rheede van Oudtshoorn, Crawley

"Very. Helpful site"

"wow. What a brilliant website."

"With my current EDF Blue+Price promise March 2016 coming to an end I looked at various comparison websites but I still did not fully understand annualized vs personal projection even though I have an MSc and ran major multinationals."
"I then came across Mail on Sundays Personal Finance page "don't be fooled by bogus claims" article by TheEnergyShop. You have fully explained and I can now see the real savings in your website."
"I will recommend your derfinitive website to our family and friends."
Ross Banerjee

"working through a number of switch sites and yours has been clearest and easiest to use!"
Carl, Market Lavington

"Very useful and clear website which we will consider if we decide on a supplier change."
Betty, Stoke On Trent

"Talented, professional This is bright. Love this site"
Alicia Bonet

"Congratulations. The page is an incredibly useful tool. It is intelligent, helpful and very friendly. Great!. Should exist in all countries. We all need to use energy wisely."
Salvador Cassuto

"Very useful and clear website which we will consider if we decide on a supplier change."
Clarissa, Llandudno

"Very quick and easy to use. Great to be able to compare prices and apply online all in one go"
Norbert Emmard

"Excellent web site and gives me plenty of information to make an informed decision"
Esther Cartwright

"Just a quick note to say congratulations on your site which I came across today.
Really like the way you've implemented the comparison feature with the charts.
Pleased to see that its turned out so well."
John, London, Web Design Agency Managing Director

Jacob, London, TheEnergyShop.com affiliate partner

"Love the new site! Very sleek."
Lisa, Confused.com

"Thank you so much. I am so impressed with your service!
If only all customer services would take your lead.
Kind regards"
Phyllis, Runcorn, Cheshire

"Thank you very much for your prompt and clear reply - a rare quality these days!
I will definately use your site again and also let others know."
R B Munn, Chicester, West Sussex

"This is the second time we have used your company and we will certainly use you in the future. Thanks once again."
Gerry Atherton

"I have to say I've been very impressed with the service from your company. When I moved suppliers previously I used Uswitch and have to say they were pretty awful.
Martin, Bristol

"Thank you for such a quick,clear and concise response.
I will recommend you to any of our friends who may be considering switching suppliers.
Thanks & Regards"
Allan, Aberdeen

"Thank you so much for your excellent service and help with this matter - I will not hesitate to use and recommend your site again."
Paul, Petersfield, Hampshire

"Thank you so much for your prompt and efficient assistance. I will certainly return to The Energy Shop on a future occasion.
Best regards"
Richard, Swindon, Wiltshire

"I am most impressed with your comprehensive and prompt answer, thank you.
If you have a company compliment record file, pls put this email in it!"
Mark, Arundel, West Sussex

"Could I finally note how useful and easy to use the site was."
Les Nixon

"It's a pleasure dealing with a company that replies so quickly and is so polite. I shall certainly be advertising your site to friends and family when they switch power companies.
Thanks again."
Martin, Stevenage, Hertforshire

"Thanks for your excellent service and prompt response."
Elfrieda, Manchester

"I will certainly recommend your service to my friends and family in the future."
June, Rosewell, Midlothian

"Dear TheEnergyShop.com
This is the first time I have used your system and I must say that I really do appreciate the service that you are providing."
Luke, Chesham, Bucks

"Many thanks for your help. Been meaning to do that for ages and your website made it incredibly easy. Very impressive.
Jane, London

"Hi Guys,
What a great website - thank's for making it easy to compare and switch energy suppliers. Will definitely recommend you.
Lynne, Dunmow, Essex

"Many thanks for your helpful and prompt reply. It is nice to have such excellent service."
Frederick Smith

"As like many others we are always looking at getting the best deals for our money and it's good to find a web site that makes it easy to compare. Thanks."
Pat Kirk

"Fantastic! Thanks for your help and speediness!"

"Many thanks again and I look forward to using your services again, should I need them, and will of course recommend you to friends and family alike."
D Bloor, Manchester

"what a great service!"
Katrina, Saltash, Cornwall

"Hi -
Can I just say -
You people are fantastic
Respond to emails
Follow up to close out
And nothing is too much bother
You are all brilliant. Thank You."
Martin, Aylesbury, Buckinghamshire

"Just tried out your website to action an energy switch. Really smooth: all the right options available - good customer experience!"
Paul, Online Marketing Manager, British Gas

"Everything that we get from you is perfect."
Louise, Sales Process Coordinator, SSE

"Thank you for your very prompt reply. It just proves that we mere consumers are mere pawns where tariffs are concerned and that we need sites like yours to help us find our way through the maze. Keep up the good work!"
Les, Rickmansworth, Hertfordshire

"Thank you for replying to my email - most other comparison sites ignored me."
Bob Speed

"Many, many thanks for your excellent service."
John, Horsham, Sussex

"I am so impressed with your service and web site that I will certainly use it to transfer my account to British Gas. I will also mention your website to my friends and family."
Richard, Cheshire

"Thank you for your web site which is very easy to use and for your extensive FAQ's."
Richard, Ellesmere Port

"Just wanted to say a big thanks for our successful transfer from Scottish Power to Npower. We are very pleased with how smoothly it went."
Sheila, Dereham, Norfolk

"Your Energy Shop site is terrific and I have used it for my own home."
Mr Smith

"What a great service.
I will definitely suggest you service to every one, since energyhelpline.com is not so customer service as you orientated."
Paolo, London

"Once again thanks for the help, will certainly use your site again."
Mr Richardson, Worcester

"I found your website very helpful."
Sharon, Stonebow, York

"I was most impressed with the ease for arranging the transfer. Thank you."
John, King's Lynn, Norfolk

"Thanks for a great service.
For your information, I initially tried the 'uswitch.com' website but found that I couldn't get through the process without it crashing."
Catherine, Berkhamsted, Hertfordshire

"Thank you very much for your reply - how refreshing to get such a prompt and informative response. I will certainly recommend your service to others!"
Irene, Trowbridge, Wiltshire

"That really was most helpful. It's good to know that help like this is available and I have recommended you to my friends."
Tony, London

"Thank you for your speedy and informative response - a very impressive service and I am most grateful."
Jim, Edinburgh

"Just to let you know that I found your website extremely useful in comparing energy prices!"

"I am writing to congratulate you on the service that you provide."
Eric, Bromley, Kent

"Many thanks for your advice. I will proceed accordingly in due course. Thanks again, the service is impeccable."

"An excellent service."

"Thanks for a great and useful web site."
Neil, East Boldon, Tyne and Wear

"Thank you very much for your help. Also, I'd just like to say how impressed I am by your web-site - it's very user friendly."
Helen, Leeds

"Quick note to say that I have just used your web site to change energy suppliers.
Very easy & simple to use."
Mike, Wimbledon, London

"Thanks for the service it is really very quick and easy!!!"
Jeff, Aylesbury, Bucks

"Yours was the best of the web sites to find out prices."
Vivienne, Leighton Buzzard, Bedfordshire

"You have been absolutely kind and helpful.
Again, thank you."

"Thank you. I found your site very helpful and easy to use and will be back for further comparisons."
Anna, Andover, Hampshire

"your system is excellent."
John, Rayleigh, Essex

"You and 'The Energy Shop' have provided excellent service.
Warm regards,"
Royston, Watford

"what an excellent service you provide"
Ivan, St. Leonards-on-Sea, East Sussex

"brilliant site."
Tony, Eastbourne

"Your site is very easy to use."
Louise, Newton Abbott, Devon

"I have today used your service and signed to a new gas and electricity supplier.
Thank you for an excellent service."
John, Dursley, Gloucestershire

"Excellent site. Very useful service! Well done."
Hugo, Oakham, Leicestershire

"I have just used The EnergyShop to change both my gas and electricity supplier, I found the service really easy to use."
Stuart, Lowestoft

"Your system is clear and easy to follow, thank you."
George, Haverhill

"Just a quick comment about the web site:
It's great."

"I would like to say that your site is very easy to navigate and makes calculating savings blissful."

"I found the website very informative and the Best Deals search facility easy to use and quick"

"Thank you for your excellent information and service"
Jackie, Ruislip

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